The holder of Certificate 4 in Business Administration will have demonstrated a broad range of knowledge and practical skills to participate productively to support the Business Administration of an organization. The holder has demonstrated competency of generic knowledge, understanding and skills to enter employment in a range of administrative positions in business. It also provides opportunities for those already employed to learn a range of techniques and tools essential for successful performance in working life. It helps employees apply these skills at the workplace and build upon knowledge gained during the study of this qualification.

In addition, the certificate provides the learner with an understanding of business and administration including the functional areas of business administration such as working within an organizational structure, coordinating business resources, design and develop complex documents, organize meetings, make a presentation and promoting innovation and change within an organization.