About The Course

Learn New Skills to Go Ahead For Your Career

The Retail marketplace is under pressure from the internet and from falling customer confidence.

The biggest central problem is poor customer service. Most customers expect poor or average customer service.

This customized course is built to help delegates learn and experience various techniques in sales, customer service and understanding client’s nature and culture.

This 3 day course will be interactive enough to indulge delegates in role plays, watching and analyzing video case studies.